Air Medical Group Holdings, LLC ("AMGH") is the largest independent provider of air and ground medical services in the world, operating through six subsidiaries, Air Evac Lifeteam, Med-Trans, Guardian Flight, REACH, AirMed International and Lifeguard, which collaborate with leading hospital systems, medical centers and EMS agencies to offer improved access to emergency medical care.
AMGH has close to 7,300 employees and operates over 330 base locations across 30+ states. The company also maintains the largest emergency air medical membership program in the U.S., comprised of over 3 million individuals.
The Desktop Support Technician’s primary responsibility is to provide support and maintenance within the organizations desktop computing environment. This includes receiving, prioritizing, documenting and actively resolving end user help requests. This also includes installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment (Including but not limited to PC’s, printers and scanners.) The Desktop Support Technician will troubleshoot problem areas in person, by telephone or via remote request, in a timely and accurate manner. Problem resolution may involve the use of diagnostics tools and hands on assistance at the desktop level.
While this is a Med-Trans W-2 employee position from a compensation, employee policies and benefits perspective, this role supports all AMGH subsidiaries and IT environments.
Primary responsibilities include:
Guardian Flight is an equal opportunity employer and as such, affirms in policy and practice to recruit, hire, train and promote, in all job classifications without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, disability status or status as a protected veteran.
Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. We believe that diversity lends a regional, national, and global advantage to the clients we serve. Our workforce consists of dynamic individuals, with a range of backgrounds, talents, and skills.