Air Medical Group Holdings

  • Communications Specialist

    Job Locations US-UT-South Jordan
    Posted Date 2 weeks ago(11/1/2018 4:20 PM)
    iCIMS Requisition ID
    2018-6724
    # of Openings
    1
    Job Families (Portal Searching)
    Communications
  • Overview

    Guardian Flight is a leading provider of air medical services, management, and experience in the air medical industry. Guardian has developed a proven business model that allows our programs to experience success in caring for and transporting patients in rural area hospitals to large tertiary care facilities in metropolitan areas. We utilize the most advanced equipment, quality aircraft, and most importantly, trained and experienced staff to accomplish our mission of saving lives and caring for the communities we serve.

    Responsibilities

    Guardian is currently seeking a full time Communications Specialist/Dispatcher to join our corporate office team in South Jordan, UT. The Communications Specialist/Dispatcher will work in a fast-paced environment, working both individually and in a team environment to receive and coordinate emergent and non-emergent telephone requests for patient transports via air and ground ambulance. This exciting position will allow you to work closely with pilots, nurses, aircraft mechanics and administrators to ensure our patients are flown to their destination in a timely manner. Position includes benefits (including medical, dental and vision, among others), paid time off (PTO), holiday pay and a 401K with company match after one year of employment.

    Pay is $18/hour.

    Qualifications

    The ideal candidate will have:

    • Excellent verbal and written skills
    • Previous customer service and/or sales experience
    • Problem solving and conflict resolution skills
    • Proven ability to handle multiple tasks and rapidly changing priorities while maintaining attention to detail and superior customer service
    • Basic math skills
    • Time management skills
    • General geographic knowledge and map reading skills
    • Working knowledge of Microsoft Word, Excel, Outlook and Internet search engines
    • Ability to think and act quickly under pressure
    • Ability to answer and field calls from multiple phones
    • Ability to learn quickly
    • Ability to take direction and feedback well

    ADDITIONAL INFORMATION

    Guardian Flight is an equal opportunity employer and as such, affirms in policy and practice to recruit, hire, train and promote, in all job classifications without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, disability status or status as a protected veteran.

     

    Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. We believe that diversity lends a regional, national, and global advantage to the clients we serve. Our workforce consists of dynamic individuals, with a range of backgrounds, talents, and skills.

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