Air Medical Group Holdings

  • Medical Collections Specialist- Patient Advocate

    Job Locations US-UT-South Jordan
    Posted Date 6 months ago(5/8/2018 4:15 PM)
    iCIMS Requisition ID
    # of Openings
    Job Families (Portal Searching)
    Patient Accounts
  • Overview



    Guardian Flight is a leading provider of air medical services,management and experience in the air medical industry.  Guardian has developed a proven business model that allows our programs to experience success in caring for and transporting patients in rural area hospitals to large tertiary care facilities in metropolitan areas.  We utilize the most advanced equipment, quality aircraft, and most importantly, trained and experienced staff to accomplish our mission of saving lives and caring for the communities we serve.




    The Medical Collections/Patient Advocate will identify and resolve patient billing issues; evaluate the patient's financial status and establish payment plans; and follow up on payment of delinquent accounts and update status of each.  Pay rate will be based on experience, and will be discussed in your interview.

    Available schedules are Monday through Friday:

    • 8:00 AM-4:30 PM
    • 8:30 AM-5:00 PM
    • 9:00 AM-5:30 PM


    • Review daily credit card transactions and contact patients for declined transactions
    • Routinely check patient pay for Medicaid
    • Enters appropriate documentation and thorough account notes
    • Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations
    • Use outside vendors to find current patient phone numbers, addresses and credit scores
    • Perform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers



    • Previous billing and collections experience, or related experience
    • Demonstrate ability to work proficiently and efficiently in a timely manner
    • Proficient in Microsoft Office, including Work and Excel
    • High School diploma or equivalent


    Guardian Flight is an equal opportunity employer and as such, affirms in policy and practice to recruit, hire, train and promote, in all job classifications without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, disability status or status as a protected veteran.


    Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. We believe that diversity lends a regional, national, and global advantage to the clients we serve. Our workforce consists of dynamic individuals, with a range of backgrounds, talents, and skills.


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